With the new funding round, the company plans to iterate on its product with new integrations with third-party tools, and in particular industry-specific integrations. 15% of them are based in France, 35% in the U.S. New customers include Caudalie, OpenClassrooms and Too Good To Go.
When it comes to metrics, it means that signups increased by 65% in 2020. And Aircall has capitalized on this influx of customers. For the past year, many companies have been looking for a new phone system with various lockdowns taking place around the world.
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In addition to Goldman Sachs Asset Management, existing investors DTCP, eFounders, Draper Esprit, Adam Street Partners, NextWorldCap and Gaia are also participating once again in today’s funding round.Īs a cloud-based software product, Aircall works well with remote or hybrid teams. Admins can see analytics, monitor calls and see how everyone is doing. Agents can transfer calls and put customers on hold. The service manages the call queue for you and your agents can start answering inbound calls. It integrates with Salesforce, HubSpot, Zendesk, Slack, Intercom and other popular CRM, support and communication systems.Īircall customers can create local numbers and set up an interactive voice response directory.
You will help us grow, and you will grow with us too: Aircall is a place for those seeking the opportunity to push themselves to new heights by developing new skills. The startup has been building a cloud-based phone system for call centers, support lines and sales teams. Our mission is to empower professionals to have richer conversations by providing a cloud-based voice solution. Following today’s funding round, the company has reached unicorn status, which means it has a valuation above $1 billion - this is the 16th French unicorn. Aircall has raised a $120 million Series D round led by Goldman Sachs Asset Management.
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